1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, password (hashed)
- Payment Information: Payment method details processed through Paystack (we do not store credit card information)
- Transaction Data: Deposit, withdrawal, and trading history
- Usage Data: How you interact with the platform, IP addresses, browser type
- Withdrawal Details: Bank account or PayPal information for processing withdrawals (encrypted)
2. How We Use Your Information
- To provide and maintain our service
- To process transactions and payments
- To send you notifications about your account and transactions
- To detect and prevent fraud
- To comply with legal obligations
- To improve our platform and user experience
3. Payment Information Handling
Payment processing is handled by Paystack, a secure payment processor. We do not store your credit card details. For withdrawals, we encrypt and store your bank account or PayPal information using AES-256 encryption. Only authorized administrators can access decrypted withdrawal details for processing.
4. Data Security
We implement industry-standard security measures to protect your data:
- Passwords are hashed using bcrypt
- Sensitive financial data is encrypted at rest using AES-256
- All data transmission uses HTTPS/TLS encryption
- Regular security audits and updates
- Access controls and authentication for administrative functions
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and authentication state
- Remember your preferences
- Analyze platform usage and performance
You can control cookies through your browser settings, but disabling cookies may affect platform functionality.
6. Third-Party Services
We use the following third-party services that may collect information:
- Paystack: Payment processing (see Paystack's privacy policy)
- Resend: Email delivery service
- Google OAuth: For Google sign-in (see Google's privacy policy)
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Transaction records are retained for accounting and legal purposes. You may request deletion of your account and associated data, subject to legal retention requirements.
8. Your Rights (GDPR Compliance)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
To exercise these rights, please contact us at privacy@moyrad.com
9. Data Sharing
We do not sell your personal information. We may share your data only in the following circumstances:
- With payment processors (Paystack) to complete transactions
- With email service providers (Resend) to send notifications
- When required by law or legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger
10. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be notified to users via email. Continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@moyrad.com
Support: support@moyrad.com